Latest News

What do you think is the No. 1 goal of franchise companies? Like any company, to make as much money as possible, but they need good franchisees to accomplish this goal. This is why buying into an effective franchise system can be such a win-win proposition.

The new franchisee gets to recharge his or her career, while the franchise company works to attract highly qualified, talented professionals to its ranks. The simple fact is the better franchisees perform, the more money everyone makes. The advantage of franchise ownership is you get a time-tested system. How well franchisees learn and execute the system is critical to their success. As a result, franchisors place a high priority on selecting new franchisees wisely and getting them up to speed as quickly as possible with training and support. ARCpoint Labs, for one, considers the selection process, of utmost importance. “We’re very selective when we grant a license to franchisees,” said Randy Loeb, vice president of franchise development for ARCpoint Labs, a Greenville-S.C.-based company which offers drug, alcohol, DNA and forensic and wellness programming. Besides relying on franchise consultants or coaches to bring them well-qualified candidates, ARCpoint uses a written test developed by Franchise Navigator to vet prospective franchisees for the right “entrepreneurial skill sets,” Loeb said, including, leadership, time management and consultative sales ability. When a franchise inquiry comes in, “we give each candidate an electronic brochure and walk them through the business model,” Loeb said, adding that within seven to ten days they will complete the Franchise Navigator assessment. “If the prospective franchisee doesn’t meet ARCpoint’s qualifications, I suggest they look at another franchise that may be a better fit for them,” Loeb said. “ARCpoint is probably one of the most sophisticated business models in franchising today,” he said. Consequently, they want people who can excel with their business model. “We’re looking for quality folks who will effectively represent the brand,” he added. ARCpoint currently has nearly 100 franchises open, and 100 more territories sold, and scheduled to open in the next few years. After the franchise candidate makes the decision to join ARCpoint, Loeb said, it’s all about the training. ARCpoint takes one and a half years to fully train franchisees, using easily digestible modules. “We spoon feed them,” Loeb said, which allows franchisees to learn one subject matter before moving onto the next training module. In addition, the company hosts several monthly webinars to give franchisees updates, improve their skills and stay current with testing rules and regulations. The company keeps a close eye on new franchisees to help them succeed. “We have a very detailed rollout,” he said. “We automatically know early if something is wrong so appropriate changes can be made to help franchisees succeed.” Following the franchise system is a critical component to their success. “We’re birddogging franchise owners all the time to make sure they’re following the system,” Loeb said. “Franchisees succeed because our system works.”

Running your own business has a magnetic allure. What’s not to like? With a business of your own, you never have to polish and send out a resume again, and you get complete control over your life. Of course, your living rests entirely on your shoulders. If you have little or no experience in business, the odds against you can seem overwhelming. So, all too often, folks dutifully stick with the safe 9-to-5. But you don’t need experience in the business of your choice if you start with a franchise because their experts will train you and show you how to run a business that has a proven track record. If you hit a few roadblocks, their support team is with you all the way. After all, the franchise company won’t succeed unless their franchisees do. When you start your own business with a franchise you get all the know-how you need. The most important part of the whole process is selecting a franchise whose way of doing business matches your interests, skills and experience. Here is where a franchise coach can come in handy, since they have knowledge and experience in the industry, as well as a list of businesses that have worked well for their clients in the past.

So how do you know if you’re a good candidate for a franchise? Take the quiz!

1. Are you willing to do your research?

You will need to thoroughly research any franchise you purchase. This requires you read the Franchise Disclosure Document, which all franchisees are required by law to provide to potential franchisees, and talk to as many people associated with the franchise as possible, from its executives to its franchisees. Not only do you want a franchise with a good track record, but you want to make sure it’s a system that suits you.

2. Do you have enough capital?

Starting a business with a franchise offers you the great advantage of knowing upfront all your capital needs. Don’t forget to factor in what you will need to pay your cost of living until your business reaches profitability.

3. Are you determined to work hard to get your business up and running?

The start-up phase can be challenging as you learn the new business and your market. Can you stick with a problem and work through it until it’s solved? With all the support and expertise available through the franchise, you can be sure you’ll get all the help you need, but you have to be willing to put your shoulder to the wheel.

4. Can you call for assistance when needed?

While a franchise offers an experienced support staff to help you, it only works if you’re willing to ask for help when you need it.

5. Can you accept paying regular franchise royalties and other fees?

These fees are the price you pay for getting a proven system and support staff, as well as an advertising/marketing campaign, to help you become successful. If you might resent paying for this help down the road, a franchise isn’t for you.

6. Are you willing to trust the system to work?

The franchise system, perfected over many years, is the way this business is designed to operate. You have to follow the system to maximize your success. If any part of the system doesn’t suit you, don’t buy the franchise. If your answer is no for two or more questions, a franchise may not be the best choice. But if you’re ready, there’s no cost to begin investigating, and you may find the business of your dreams just a click away. 

When you buy a franchise, you expect training and support, but not all franchise companies are created equal in this department. The great selling point of a franchise is it allows you to enter a business in which you have little or no experience and start a completely new and better career. So you have every right to expect good support and training. The best way to learn about the support franchisors provide is to talk to franchisees. They will tell you if what they got was sufficient to teach them how to run their business. How much support and training should you expect? An initial training can vary from three days total to two weeks upfront and two weeks a few months later. The latter example is an outlier — extra training in a business that requires technical expertise. More typical is a week before you open at corporate headquarters to train you how to run the business. Some franchisors will train just the owner, and the owner is expected to train employees. Some offer employee training. Usually, you can purchase additional training if you think it’s necessary. After the initial training, virtually all franchise companies offer various levels of ongoing support, that is, someone who answers your calls to help you troubleshoot various issues as they arise. The person at the other end of the line might be with corporate or a fellow franchisee, who can be a particularly helpful source of support since they’re out there in the trenches with you. The franchise company may set up franchisee support groups, which allows you to form a tight bond with a small group of franchisees you can rely on for assistance. One way this group might function is to have a standing conference call where folks can share stories and get support to help them deal with various issues. Many franchise companies have a franchise advisory council, an elected group of franchisee, who take the lead in coordinating the direction of resources. Learning is a two-way street as good franchisors will pick up new ideas from their franchisees on new efficiencies discovered in the field. The advisory councils provide a great conduit for information sharing. Most franchisors divide up their territory into regions, each with its own representative who is responsible for providing support. Some offer master franchising, where some franchisees are responsible for supporting individual franchisees in a region. For example, as an Area Representative with Always Best Care, we spend more than 60 hours a week supporting 11 franchisees in our territory. Some franchisees need more hand-holding than others, but they know they have someone who will take their calls and help them resolve day-to-day dilemmas. Another opportunity for professional development is at an annual or biannual conference. The franchisor’s conferences offer an excellent way to stay up to date with operations. The franchisor might also offer a listserv, through which you can connect with all franchisees in the system.

If The Support Is Available, Use it!

It’s not enough to know the support is available, you must avail yourself of the service. One of the biggest problems I’ve noticed among new franchisees is a reluctance to ask for help. Perhaps they want to be independent or they think that’s just the way the franchise works. You have to pipe up to find out if perhaps there is a better way that will solve a problem you may be having. Whatever else you do, don’t buy a franchise without first clearly understanding the level of training and support you can expect to receive.

Ready to make your dream of becoming an entrepreneur come true? Get your free evaluation today! Contact Dan Citrenbaum to help you create the career you’ve always wanted. As a business coach, Dan brings years of experience helping people select and buy a franchise or existing business. You can reach Dan at dcitrenbaum@gmail.com or at (484) 278-4589.

If you want to go into business for yourself, one of the best ways to get started is to buy a franchise, particularly if you have no experience in the business you choose. A franchise can lower the risk of starting a new business for two main reasons. First, you can learn everything you need to know to succeed before you pay out any money, and second, the business comes with a time-tested model that has been shown to work for dozens, if not hundreds, of people before you. All you have to do is operate the system as designed. During your period of investigation, you learn everything the system entails. If you don’t think you can do any part of it, this is the time to opt out. Once you buy the business, you should be comfortable with the system and have confidence you can follow it. Don’t despair if the first franchise you investigate has a system that doesn’t work for you. There are franchise systems to suit every range of talents and experience. For example, if you don’t like to cold call potential customers, you shouldn’t buy a franchise that requires that kind of sales. There are plenty of franchises in which the customer finds you. If you don’t want to hire employees, don’t start a business that will require staffing to grow. There are plenty of choices where you can work on your own. A good franchise coach can help steer you toward businesses that suit you best. The one thing you want to avoid is hitching your star to a business you think you can remake to suit your skill set. We had a client who was once the fastest growing franchise in his region who for some reason didn’t want to hire the necessary staff to cope with customer demand. As a result, he ended up strangling his business. Instead of growing, he stagnated. Another reason people sometimes don’t want to hire necessary staff is because they don’t want to spend the money or they think they can do the work themselves. Then it gets to be too late. They’re so overwhelmed by their business; they don’t have time to hire someone to help. The lesson: If you liked the business model enough to buy it, use it! That is the way to maximize your earnings.

A career shift is probably easier than you think, especially considering all the great options available to you for starting a business of your own. The one thing you want to be most wary of is underestimating yourself, which can be easy to do when feeling unsure about making a change. Leaving your job to start a business of your own becomes a whole lot easier with a franchise since you get complete backroom expertise to help you learn what it takes to succeed. The trick is to find a good franchise that is a good match to your interests, experience and your personal style. A business that suits you best will allow you to spend your days doing what you love while enabling you to apply the skills and knowledge you’ve gained so far in your life and career. This is why you want to make sure you accurately appraise your skills and experience when you start investigating options, or you risk eliminating opportunities that might be a more perfect match. So while we always recommend you consult a franchise coach for assistance in making your selection, there’s a lot you can do to prepare. Start with a thorough appraisal of who you’ve become as a person and professional, so that you are equipped to make the best selection possible. You should understand which of your skills are strongest and which tasks you prefer to do.

6 Business Skills To Consider

Management

How well do you work with people and how well do you get them to do what you want? Consider all aspects of your life. Maybe you have one of those where everyone completes their tasks like clockwork, smiling all the way. Bravo! You are a great manager. If managing people is a great strain on your psyche, you may want to consider a system that includes hiring a manager.

Networking

Building a clientele often requires putting yourself out there, going to meetings, conferences, events and talking to people, giving them a chance to see up close and personal what a great person you are to work with. Hopefully, this prospect sounds like a lot of fun. Otherwise, you will want to consider a business where customers tend to find you.

Leadership

Are you comfortable inspiring others to work hard on behalf of a common goal, creating a sense of urgency and fun so people can enjoy coming to work for you? Do you have a tendency to draw people into your orbit? These are great qualities for running your own business — but hardly necessary to have upfront. A good franchise organization can show you how you can develop your leadership skills.

Selling

Some people have a real knack for selling. If you don’t have a lot of experience in this arena, remember a well designed product or service will practically sell itself, and, again, you can learn from the pros — a network of franchisees available for support and practical tips.

Marketing

Are you experienced at marketing a business and promoting a brand? Then you are a natural for handling the marketing of your own business. If marketing is not one of your strengths then a franchise is only right for you if it comes with a fully developed marketing campaign, as well as a national brand.

Communications

Feel comfortable articulating ideas? Have you written letters, newsletters, memos for work? Led or contributed to a meeting? You likely have good communication skills developed over a lifetime of interacting with people. You just have to be cognizant that with your own business, it’s up to you to explicitly communicate your ideas accurately to clients, employees, and so on. As you can see, not everyone will have complete expertise in all these areas. That’s why a franchise can be so helpful. Their expert support and training will help you fill in the gaps.

Ready to make your dream of becoming an entrepreneur come true? Get your free evaluation today! Contact Dan Citrenbaum to help you create the career you’ve always wanted. With a quarter century of experience as an entrepreneur and coach, Dan began the latest stage of his career in 2010 when he bought a franchise — which he calls “the best decision I ever made.” To find out how to start your own business with a franchise or buy an existing business, call Dan at dcitrenbaum@gmail.com or at (484) 278-4589. 

Are you one of those folks sitting at your cluttered desk in a room full of cubicles who finds yourself wondering everyday around 3 p.m.: “Is there something better out there for me?” But by the end of the day, you’ve convinced yourself that the steady paycheck makes it all OK. Sorry to burst your bubble, but there are two holes in that line of reasoning. First of all, in this day and age, there’s no such thing as long-term safety of an assured paycheck. Second, while you may not realize it, there’s a whole category of business ownership that enables you to start a new business of your own — and get a whole new lease on life — while continuing to collect the stable paycheck. Even if your job lasts during this era of mergers and acquisitions and the inevitable wave of layoffs that follow, do you really want to sit back on your heels and accept an unhappy state of affairs until the day you retire? Especially when there are good alternatives? Now is as good a time as any to do something to change that scenario. All it takes is a little investigation to find a semi-absentee franchise that works best for you. That’s right, there’s a whole category of franchise referred to as semi-absentee because you can run the business as a part-time job. So keep your day job as you start up a new business and start planning for the future. Semi-absentee franchises tend to be brick and mortar businesses, where customers find you, and where the system relies on a manager to run the shop. Examples include Great Clips, Supercuts and Menchies frozen yogurt. The franchise system is designed to allow the owner to spend maybe only 15 hours per week, while the manager takes care of the details. Typically, the franchisee builds up to maybe four shops, and the owner manages the manager. The owner can keep track of the business remotely while stopping in periodically to keep an eye on how things are going. The most important aspect of this arrangement is hiring a great manager who can manage the business for optimum results. Usually the franchisor will help you find that manager. Of course, you will want to do your research to make sure you find a good match and the franchise company actually performs as advertised. With a franchise, you can learn exactly what your costs will be, as well as earnings potential. Your new business will come with all the training and support you need to help you get your business up and running to profitability. Whenever you start something new, your own learning curve will likely require more hours at first, but when operations are humming, you will find the balance you seek and an exciting new endeavor to start your transition to a new career. So start investigating today.

Ready to make your dream of becoming an entrepreneur come true? Get your free evaluation today! Contact Dan at dcitrenbaum@gmail.com or at (484) 278-4589 to help you create the career you’ve always wanted.