How to select a top-tier franchise

Franchising is big business that keeps getting bigger, and there’s lots of money to be made — that is if you know where to look. The trick is to hitch your wagon to the fastest, strongest horse!

That means you have to screen out less than ideal businesses to find the right one with the sure-fire system.

Most of the information you would need is available either in the Franchise Disclosure Document (FDD), which all franchisors are required by federal law to disclose to potential franchisees, or through the interviews you should do as part of your due diligence.

So whatever you do, don’t sign any contracts based on superficial knowledge. Your research should go deep and should include advice from the experts.

What Everyone Should Know About a Franchise before Signing a Contract

Litigation History

If a franchisor has been the object of numerous lawsuits from disgruntled franchisees, walk the other way. This history is easily discovered in Item 3 of the FDD. A simple Google search might dredge up more detail, but remember, just because you read it online doesn’t make it true!

Track Record

Ideally, the franchise you choose should have plenty of franchisees operating successfully for a sufficient period of time. They are the folks, after all, who will be perfecting the franchise system and helping you succeed with your business. Look at the list of outlets, Item 20, in the FDD. Where are they and when were they established?

All Upfront fees

These would include an initial franchise fee, and costs to start up the operation, marketing fees, the cost to buy any equipment you need, build out a location, hire employees, and sign a lease. You also want to factor in the cost to consult an attorney and an accountant. If the numbers appear unaffordable, you shouldn’t sign because one of the biggest causes of business failure is undercapitalization. All costs are listed in the FDD, Items 5-7.

A Franchisees Obligations

If you don’t agree with all the expectations for how you must operate, this business is not for you. Find this information in Item 9.

Renewal and Termination Procedures

The franchisor is also required to detail how a franchise can be terminated or ownership transferred or renewed. Know these details upfront, because there will come a time when you want to sell either to retire with your hard-earned wealth or for a tidy profit. Advice from a franchise attorney is well worth the cost.

Why franchisees have left the system

With the list of outlets in the FDD (Item 20) you also get contacts for franchisees who have left the system in the last three years. Call them and find out why. If you learn about a pattern of neglect you might want to back away. Just remember, sometimes the fault lies with the franchisee, and don’t just take one person’s word.

What current franchisees say about the franchisor

Interview current franchisees. What works for them? Are they making money? Are they happy with the business? Would they make the purchase again?

While your research may take some time, and expert advice may add some expense, the payoff is in choosing a great franchise that gives you the life and the living you always wished for and that works for you in the long run.

Ready to make your dream of becoming an entrepreneur come true?

Get your free evaluation today!

Contact Dan Citrenbaum to help you create the career you’ve always wanted. As a franchise coach, Dan brings years of experience helping people select and buy a franchise or existing business. You can reach Dan at dcitrenbaum@gmail.com or at (484) 278-4589.

© Dan Citrenbaum 2022

Tired Of The Same Old Same Old? Try A Franchise!

Are you cruising along in a job that you can do with your eyes closed, maybe even with your hands tied behind your back? Everything is humming, and your industry seems solid. Then, bam! Something happens that shatters all your old assumptions and you start to wonder, what are my options? That’s what happened to Dennis Clouser, of Tampa, Fla., who, as a mechanical engineer, had spent 30 years in the electrical connector industry. His last job with the billion-dollar company ITT Corp. ended abruptly after his division’s largest customer, a military contractor, pulled its business once the federal government imposed massive across-the board cuts as part of “deficit reduction sequestration” in early 2013. At the age of 51, Clouser received a six-month severance package, and the company made classes available to him to help him figure out his next stage. One of those classes introduced him to the option of a franchise. Before long, Clouser lined up another job doing exactly what he had been doing for 30 years. But doubts soon started creeping into his mind. “I thought, is this it?” Clouser recounted. “The hell with it. I’ll take a chance on myself for once instead of doing what I’ve been doing until I die. Maybe I can do something different.” He had a couple of friends with franchises, and he thought, well, if they can do it, maybe he could, too. With the help of a franchise coach, he started doing his research. “101 Mobility really grabbed me,” he said, referring to the franchise that sells mobility equipment, such as stair lifts, auto lifts and ramps to help people with disabilities stay in their homes. “I could help people instead of making bombs to blow them up.” Clousen felt a personal connection to the mission of helping people deal with their mobility issues around the house since two members of his family had suffered amputations that resulted from complications from Diabetes. While Clausen was confident about his mechanical abilities — “I can put anything together” —when it came to the other aspects of running a business, from bookkeeping to managing payroll and benefits, he felt less sure of himself. That’s where the franchise company’s support really came in handy. “101 is fanatical about opening steps,” he said. “There are biweekly meetings with people in corporate” where they discuss everything from finding a location, negotiating a lease to paying taxes. “They manage you every step of the way,” he said. “I wouldn’t have been able to open without learning what I learned from them.” As part of the preparation process, he talked to franchisees, some of whom were more helpful than others, but he finds the idea of sharing one’s experiences one of the most compelling aspects of having a franchise. For example, he particularly likes the franchise’s new program, “Talk to a Franchise,” where he, now as an existing franchisee, talks to three or four potential franchisees on the phone, and they get the opportunity to ask him whatever questions come to mind. “I’m really blunt with them,” he said. For starters, he tells them starting up a franchise is a lot of work. After two years with his new business, while he acknowledged making some mistakes along the way, he would definitely do it again. The difference is now he’s got total control of his life. And while he knows he may be working until 9 p.m. doing an evaluation of someone’s home, if the water sparkles particularly bright one sunny day, and an empty parking space beckons from St. Pete’s beach, he knows he can take an hour for a swim if he feels like it. Not a bad living. Not bad at all. 

About the author

Ready to make your dream of becoming an entrepreneur come true? Get your free evaluation today! Contact Dan Citrenbaum to help you create the career you’ve always wanted. As a business coach, Dan brings years of experience helping people select and buy a franchise or existing business. You can reach Dan at dcitrenbaum@gmail.com or at (484) 278-4589.   

Layoffs coming? Consider a Business You Can Call Your Own

In an era of big mergers, most notably the recent link-up of H.J. Heinz Co. and Kraft Foods Group, the all-too-often consequence is mass layoffs.

First we hear about all the economies of scale and efficiencies to be generated, and then a fresh group of experienced, seasoned professionals are cut loose into the workforce. In the case of Kraft Heinz, the first announced round of layoffs amounted to 2,500, but the company has huge cost reductions still planned, which will likely mean even more layoffs.

While the company casually sails along, these good employees may find themselves left aimless and adrift.

For folks at mid-career, somewhere between the ages of 50 and retirement, anecdotal evidence abounds about how difficult it is to get a new job at a comparable level in corporate America, even at a time of increased awareness of age discrimination.

But these talented professionals are hardly without options.

One possibility is to consider putting your skills and experience to work for yourself. Even without any experience running your own show, there is one option that provides a ready-made system, as well as all the support you would need to help you get the hang of it all.

That is: A good franchise. The question is how to determine what constitutes a “good” franchise.

Five Steps to Figure Out if a Franchise is for You

Look and Listen

Your own senses can tell you a lot. Look around and start to notice all the different types of businesses that are, in fact, franchises. You’ll find a lot more than fast food. Plenty may actually be operated out of the owner’s home, from maid and cleaning services to business support services. Check out the International Franchise Association website — www.franchise.org — to get a glimpse of this growing sector of our economy that includes more than 7,000 franchises across 75 industries. Ask around and learn from friends and family, who may have experiences with franchises.

Consult a Franchise Coach

Absolutely free, these consultants offer an invaluable service because they already have an established track record with a set of franchises. In addition, their ongoing contacts provide them the opportunity to learn about problems within a specific franchise, so you can skip franchises that may be undergoing a difficult transition or having growing pains. They will also attempt to match a franchise to your own particular set of skills and interests and so save you time in the long run.

Talk to Some Franchise Companies

Pick up the phone and call franchise companies that interest you. Sure they’re trying to sell their franchise, but they will also answer specific questions about what the day-to-day life of the owner is like, how the franchise company supports franchisees, and how much it costs to set up a franchise with their company. They can also tell you what qualities they look for in franchisees, and you can get a feel for whether this franchise would work for you or not and if its cost falls within your budget.

Read the Franchise Disclosure Document

The Federal Trade Commission requires all franchisors to disclose particular aspects of their businesses to potential franchisees, and it must be written in standard English. This is essential reading for any franchise you are seriously considering. You can get a complete rundown of the costs, you will learn the history of the franchise and its executives, whether they or the company have been involved in litigation, and some will even provide earnings estimates, though this item is not required.

Interview Franchisees

As perhaps the most important step in the process, you can check all the information you’ve received so far with the folks with all the hands-on experience. Talk to as many franchisees as possible and ask them how they’re doing, how the franchisor’s support and system has worked and whether they would buy this franchise again. You can also ask them how the numbers add up. How much capital did they need to keep their business operating until they could start earning a profit? And how much can a person expect to earn from this franchise? Not all franchisees will answer this question, but many will.

While you may have heard a lot of things about franchising, the truth is there exists a huge variety of franchises, good and bad, each requiring different types of experience. The trick is to figure out what type of franchise might work for you and treat the process as you would any important investment in your life, with thorough preparation.

Ready to make your dream of becoming an entrepreneur come true?

Get your free evaluation today!

Contact Dan Citrenbaum to help you create the career you’ve always wanted. As a franchise coach, Dan brings years of experience helping people select and buy a franchise or existing business. You can reach Dan at dcitrenbaum@gmail.com or at (484) 278-4589.

© Dan Citrenbaum 2022

Six Essential Skills for Business: But Don’t Sell Yourself Short

Buying a franchise is a great way to reinvent your career, find new satisfaction and higher annual earnings.

When shopping for a franchise, too often people tend to sell themselves short. Instead of finding value in skills gained over the course of a career, they focus on the lack of direct experience in a particular business sector, say retail sales or temporary staffing.

But you don’t want to eliminate opportunities before you have even begun to investigate.

The key is to keep your mind open to possibilities you may never before have considered and inventory your skills to get a truly accurate read on your experience.

Think about all the different skills acquired over a lifetime, both on the job and off.

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For example, a plant manager increasingly frustrated at work feared his skills managing a large manufacturing plant with a unionized work force would not easily transfer to franchise ownership. But as he began his research, he realized his experience motivating employees sometimes resistant to instructions, meeting deadlines and working on tight budgets would serve him well. He eventually opened five locations of a fitness franchise and has been enjoying his new profitable career for five years.

Likewise, managing a household develops expertise in a range of areas, including leadership training (PTA), party planning, catering, household systems management and scheduling. Many a successful franchisee started as a homemaker.

Remember, when it comes to franchises, the companies provide extensive training and support to help you transfer your skills to a new business. What you want to have are skills compatible with the new business that will enable you to soar.

We recommend you consult a franchise coach to help you winnow down your list of potential franchises, but first consider the following skills as you do a personal inventory.

Six Essential Skills for Business

Communications

Written a letter or contributed to a newsletter? Spoken to clients or subcontractors on a regular basis? Unless you’re sitting in a back room, doing the books or programming all day long, chances are you have learned a fair amount about how to communicate. But if you feel this isn’t your strong suit, this is an area you could delegate.

Sales/Marketing

Selling yourself is as important as selling a product or service so if you’ve ever had to talk your way onto a board or into a meeting, you know how to sell. If you don’t like dealing with the public, you may want to choose the type of business that practically sells itself with a good marketing campaign.

Management

Managing a classroom or a household is a lot like managing a company. All require knowing how to get the most out of people while keeping them happy and satisfied in their jobs. Franchises tend to offer good employee training.

Organization, Controls

While running a business requires good organization skills, a franchise company’s support usually will help you learn what you need to know. If, on the other hand, things are often spinning out of control for you, you may want to think again before going into business for yourself.

Networking

If your list of contacts is huge and you’re always collecting friends, you likely excel at building relationships and a clientele. While attracting customers is key, so is keeping them, which is best accomplished by delivering the goods.

Public Speaking/Presentation Skills

Lots of careers require public speaking, from sales to teaching. If you think it’s a snap to run a meeting or can stand up in front of a lot of people to welcome them to a party or event, you’re good to go. A whiz at Powerpoint? Even better.

Don’t worry if you haven’t checked each one, the main skill you need is the willingness to work hard over an extended period of time and do your homework. Of course, you also need perseverance and a little hard-headedness to keep you going. You do yourself credit when you recognize your strengths, as well as your weaknesses. So follow your passion because you’re in it for the long game.

This guest post is by Dan Citrenbaum, a Franchise Coach and Entrepreneurial Consultant who helps people achieve their dreams as small business owners.  He offers free evaluations to find out what option might be the best for you.  Find Dan at www.EnterpreneurOption.com.

© Dan Citrenbaum 2022

Lack Experience In Your Preferred Business? Try A Franchise

So, you want to start a business, but feel like you’re running into a brick wall at every turn. Don’t despair, a franchise operation may be just the ticket to help you fill a local market niche. While you pay a franchisor a start-up fee — which usually ranges from $35,000 to $60,000 — you get training, proven systems for profitability, expert marketing, plus ongoing support to help you overcome bumps in the road along the way. Most entrepreneurs who buy a franchise have no experience in that industry. But thanks to the support and training they receive from the franchisor, they can build successful businesses that outperform even established independent competitors.

Advantages Of A Franchise

In our current economic environment, little mom and pops often find it tough to compete, and a proven system can offer great benefits. You can start your own business with a franchise and still have lots of the same perks as an independent business owner — plus many advantages they don’t have.

A Proven System

A franchise company has used years of experience to figure out what works and what doesn’t. They know how many employees you need and what type of advertising works best. And a franchise company wants you to succeed — to bolster their own bottom line.

Support And Training

Most franchise companies have employees whose sole task is to support their franchisees in such areas as IT, sales, advertising, accounting and human resources. Independent businesses have to hire individual experts for support, and those costs can add up.

A Strong Record Of Success

A study on profitability by the U.S. Small Business Administration found that the average franchise had five times the first-year revenue as the average independent business. At our firm, new franchisees have a 94% success rate, but the key to success is research, research, research, figuring out which franchise is right for you and which franchises offer the best chance of success.

A Well-Documented Track Record

Since so many others will have walked the path on which you’re setting forth, you have all the information you need to help you succeed. Much of it is provided in the Franchise Disclosure Document. And unlike independent businesses, which have to make educated guesses, you have a network of other franchisees to help guide the way.

Ready to make your dream of becoming an entrepreneur come true? Get your free evaluation today! Contact Dan Citrenbaum to help you create the career you’ve always wanted. As a business coach, Dan brings years of experience helping people select and buy a franchise or existing business. You can reach Dan at dcitrenbaum@gmail.com or at (484) 278-4589. 

For Your Second Act, Try a New Career

If you’re like most Americans, your work time horizon is much longer than it used to be. As a result, there’s less reason than ever to stick it out with a go-nowhere job or to sink into despair after being downsized out of a job as many were during the Great Recession.

Surveys show that most of us don’t have enough retirement savings, and we can’t really retire the way our parents or grandparents did because we’re living longer and require more money to make it. Many don’t plan to ever retire.

More than half of Baby Boomers expect to work at least to the age of 66 or older, and two-thirds expect to work for pay in retirement, according to a recent Gannett Poll for the Wall Street Journal.

Like many, Ed Flanagan, of Huntington Valley, Penn., who started a new business with a franchise in his 50s, said he intends to work “until I die,” though in Ed’s case it is because he enjoys his work, not because of financial need.

Ed had risen to Chief Financial Officer for a real estate developer, but that industry started collapsing with the market crash in 2008. Ed needed to start looking for new opportunities. He hoped to parlay his financial experience into a new career that he could control.

After consulting a franchise coach, he decided that purchasing a franchise had great upsides, from a ready-to-go system already in place to a network of support that would help him get through the start-up phase.

A couple of weeks later, he went to a Franchise Discovery Day at Expense Reduction Analysts of Addison, Texas, and took the leap.

Five years later, he couldn’t be happier with his new business, in which he helps his clients find cost savings, which translate into a fatter bottom line for their businesses. Using a network of analysts, his fellow franchisees, Flanagan is able to obtain an average savings of 20 percent for his client.

In his new career, he’s achieved a higher income with far more freedom to allow him the lifestyle he desires, but, he acknowledges, it wasn’t exactly an easy transition.

Of course, at the time of his purchase, the U.S. economy was still struggling to recover from a crippling recession, and many business owners were loath to think outside of the box, even for a service that Flanagan realized was a no-brainer that could make the difference between profit and loss for many businesses.

“When you’re your own boss, it’s all on you. You have to get up in the morning and do the work. You’ve got to keep plugging away,” he notes. “Nobody manages you, it’s up to you how productive you will be, particularly at the beginning.”

While acknowledging the difficulties he faced, noting that in his mind it “took too long” to achieve profitability, his business is now rolling along quite well, growing by 20 percent each year.

“The best thing is getting referrals,” he said. But that takes time, through making contacts and establishing networks and business relationships. So that after five years, 70 percent of his clients result from referrals.

Best advice Flanagan’s got for those about to embark on a new career as owners of your own business:

“You’ve got to have thick skin… Expect to have at least a year of living expenses set aside at the start. You might not need that much, but you sure don’t want to get caught short. If you’re willing to work hard, you can really have a nice lifestyle and make good money. I never had a job before where I could look out the window and tell myself ‘It’s a beautiful day. I’m going to take the afternoon off to play golf.’”

Of course, not all business types travel the same trajectory, so consult a good franchise coach, and do your research so you are prepared to succeed for the long haul and achieve the career and lifestyle of your dreams.

Ready to make your dream of becoming an entrepreneur come true?

Get your free evaluation today!

Contact Dan Citrenbaum to help you create the career you’ve always wanted. As a franchise coach, Dan brings years of experience helping people select and buy a franchise or existing business. You can reach Dan at dcitrenbaum@gmail.com or at (484) 278-4589.

© Dan Citrenbaum 2022